You are responsible for any authorized and unauthorized use of the Services and agree to notify us immediately in writing or by telephone at 1-800-XFINITY during normal business hours if the Xfinity Device has been stolen or the Service(s) are used without your permission. If you do not notify us in time, the Services may be terminated without notice and additional fees may be charged. In the past, I had written a very old article on Get Rich Slowly, which highlighted how you can reduce your Comcast bill – and given the real chat transcript that reduced my costs by 33%. This article is outdated because no one has had much luck with their live chat team in recent years. Perhaps Comcast management has read this article and decided to “harden” the live chat team? About seven years ago. 2 nhl strikes ago I cancelled my $49.99 package and got a cheaper package. Today, my package costs around $12.00 per month. I don`t know if they still offer a basic/basic cable. Maybe I`m a grandfather.
You called recently to offer a bundle. No thanks, I`ve been using the online chat channel to reduce my bill for years. .